Returns and Exchanges
RETURNS / EXCHANGES
Purchases may be exchanged within 14 days of the date your order was shipped or picked up from the bookstore. For Christmas gifts we will accept items for exchange until January 20th. Returned items must be in the original condition (unused, store tags attached, unworn, intact packaging, etc.) We will gladly exchange the merchandise or, if preferred, issue a merchandise store credit. Special order items are non-refundable.
When returning merchandise please be sure to include the packaging slip and/or receipt along with the completed Return Request Form. Select a carrier that offers you the option to track your return such as UPS, FedEX, USPS. Ship your return/exchange to the following address:
De La Salle Bookstore
1130 Winton Drive
Concord, CA 94518
We reserve the right to deny returns if the merchandise does not meet the above requirements.